Terms of Service

1. Agreement to Terms

Welcome to Vela("Company", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our application, website, and related services (collectively, the "Service").

By accessing or using Vela, you agree to be bound by these Terms. If you do not agree, please do not use the Service.

2. Description of Service

Vela provides AI-powered tools designed to support users through conversational interactions, insights, and personalized experiences.

Features may include:

• ·Conversational AI support
• ·Personalized summaries and insights
• ·Emotional or behavioral pattern analysis
• ·Suggestions and guidance tools

2.1 Service Limitations

Vela is not a substitute for professional services. By using the Service, you acknowledge that:

• ·The Service does not provide medical, psychological, legal, or financial advice
• ·We are not a licensed healthcare provider
• ·The Service cannot respond to emergencies or crisis situations — please contact qualified professionals for serious concerns

3. Assumption of Risk

Your use of Vela is at your own risk. You understand and agree that:

• ·AI-generated responses may not always be accurate or appropriate
• ·You are solely responsible for decisions made based on the Service
• ·We make no guarantees regarding outcomes or reliability
• ·The Service is for informational and supportive purposes only

If you are experiencing a crisis or emergency, contact local emergency services or a qualified professional immediately.

4. Account Registration and Security

4.1 Account Creation

You must provide accurate and complete information when creating an account and keep it updated.

4.2 Account Responsibility

You are responsible for:

• ·Maintaining the confidentiality of your login credentials
• ·All activities under your account
• ·Notifying us of unauthorized access

4.3 Restrictions

You may not:

• ·Share your account with others
• ·Create accounts for abuse or misuse
• ·Use the Service if you are under 13 years old

5. Subscription and Payments

5.1 Plans

Vela may offer free and paid subscription plans. Details are available within the Service.

5.2 Billing

• ·Payments are charged in advance
• ·Subscriptions renew automatically unless canceled
• ·Prices may change with prior notice

5.3 Cancellation

You can cancel anytime. Access will continue until the end of your billing cycle.

5.4 Refunds

Payments are non-refundable unless required by law.

6. Acceptable Use

You agree not to misuse the Service. This includes:

• ·Violating any laws or regulations
• ·Attempting to disrupt or hack the Service
• ·Using the Service for harmful, abusive, or illegal activities

We reserve the right to suspend or terminate accounts that violate these rules.

7. User Content and Privacy

7.1 Ownership

You retain full ownership of any content you submit ("User Content").

7.2 Use of Content

We use your content only to:

• ·Provide and improve the Service
• ·Deliver personalized experiences

7.3 Data Protection

We take reasonable measures to protect your data, including encryption and secure systems.

For more details, please review our Privacy Policy.

8. Intellectual Property

All rights, title, and interest in the Service (excluding User Content) belong to Vela.

You may not:

• ·Copy or reproduce the Service
• ·Reverse engineer or extract source code
• ·Use our brand or assets without permission

9. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind.

We do not guarantee that:

• ·The Service will be uninterrupted or error-free
• ·The information provided will be accurate or reliable

10. Limitation of Liability

To the fullest extent permitted by law:

• ·Vela is not liable for indirect, incidental, or consequential damages
• ·Our total liability will not exceed the amount you paid (if any) in the past 6 months or $100 (whichever is greater)

11. Indemnification

You agree to defend and indemnify Vela against any claims arising from:

• ·Your use of the Service
• ·Your violation of these Terms
• ·Your misuse of the platform

12. Termination

12.1 By You

You may stop using the Service at any time.

12.2 By Us

We may suspend or terminate your access if you violate these Terms.

13. Changes to Terms

We may update these Terms from time to time. Continued use of the Service means you accept the updated Terms.

14. Governing Law

These Terms are governed by applicable laws, without regard to conflict of law principles.

15. Dispute Resolution

Before filing a legal claim, you agree to contact us to attempt informal resolution.

If unresolved, disputes may be handled through arbitration or courts as applicable under local laws.

16. Severability

If any provision is found invalid, the remaining Terms will continue in effect.

17. Contact Us

If you have questions about these Terms:

18. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Vela regarding the Service.